Introduction

Bloom Web Design (“We/Us/Our”) respects your privacy and is committed to protecting your personal information. This Privacy Statement explains how we collect, use, store, and disclose your information in accordance with the Privacy Act 2020.

By using our website or services, you agree to the terms of this Privacy Statement.

1. Information We Collect

We may collect the following types of personal information:

• Name and contact details (such as email address and phone number)

• Business information you provide when making an enquiry

• Website usage data (such as pages visited, browser type, and IP address)

• Any other information you choose to provide through forms or communication with us

We only collect personal information that is necessary for us to provide our services or operate our website.

2. How We Collect Information

We collect personal information when you:

• Submit a contact form

• Request a quote or service

• Communicate with us by email, phone, or online

• Use our website (via analytics tools and cookies)

Where reasonable, we collect information directly from you. In some cases, we may collect information from publicly available sources or third‑party tools (e.g., analytics platforms).

3. How We Use Your Information

We use your personal information to:

• Respond to enquiries and provide our services

• Manage our relationship with you

• Improve our website and user experience

• Send updates or marketing communications (you can opt out at any time)

• Meet our legal and administrative obligations

We will not use your information for any purpose that you would not reasonably expect.

4. Disclosure of Information

We may disclose your personal information to:

• Service providers who support our business operations (e.g., hosting, analytics, email services)

• Professional advisers (e.g., accountants or legal advisers)

• Third parties when required by law

We do not sell or trade your personal information.

5. Storage and Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, modification, or disclosure.

Your information may be stored electronically by trusted third‑party providers who comply with industry‑standard security practices.

6. Accessing and Correcting Your Information

You have the right to:

• Request access to the personal information we hold about you

• Request correction of any information that is inaccurate or incomplete

To make a request, please contact us using the details below. We will respond in accordance with the Privacy Act 2020.

7. Cookies and Website Analytics

Our website may use cookies and analytics tools to:

• Improve website performance

• Understand how visitors use our site

• Personalise your experience

You can disable cookies in your browser settings, although this may affect your ability to use some features.

8. International Data Transfers

Some of our service providers may store or process information overseas. Where this occurs, we ensure that appropriate safeguards are in place to protect your personal information.

9. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Statement or wish to exercise your privacy rights, please contact us using the Contact form.